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Privacy Policy

Last updated Feb  2021


We respect your privacy

Copacetic (“Copacetic”, ‘CopaceticSound” “we”, “us” or ”our”) provides access to information about our musical performing group via the website “ (“site”). The intent is to connect with fans, followers and the curious by providing content specific to our music and our musical performances.  CopaceticSound understands the importance of privacy and data protection. In this Privacy Policy (the “Policy”) we describe how CopaceticSound handles the information we collect about visitors to our website, and from others who communicate with us about the site.

In this Policy, personal data means information relating to an identified or identifiable individual. In contrast, anonymous data means data that is not associated with, does not directly or indirectly identify, and could not be used to identify a particular individual (or combined with other information to do so). We collect and use personal data and anonymous data, as described in this Policy. For the purposes for this policy “visitor(s)”

are the persons who access or are invited to access our site.

Return & Exchange Policy

Personal Data Collected or Processed by


We collect information directly from individuals, automatically through the use of our Sites, and also from third parties.

Account Information

We collect information about visitors when they register or subscribe with us or submit a request for booking information and/or a general inquiry through both our web form and subscription button.  We also collect usage information and log files about their access to and use of the. 


When visitors sign up or subscribe to our site, we collect their name and email address, only. Providing this information is necessary to receive news and updates about from the group.  This subscription is optional, users do not need to sign up to access or use the site. Submitting your name and email is an acknowledgement of this privacy policy and confirmation of your wish to receive notices, news, updates and announcements from the site (

Visitor Support and Communications

When you email us or contact us, we maintain records about our interactions and communications with you. We also maintain records related to support and customer requests we respond to or receive.


Automatically Collected Information

We use cookies, log files, pixel tags, local storage objects, and other tracking and analytics technologies to automatically collect information when users access or visit our site, such as IP address, general location information, domain name, page views, a date/time stamp, browser type, device type, device ID, Internet service provider (“ISP”), referring/exit URLs, operating system, language, clickstream data, and other information about the links clicked, features used, size of files uploaded, streamed or deleted, and similar device and usage information. For more information on how to manage your preferences, see the Cookies and Tracking section below.


Third Party Features and Functionality

As you will see, you may use third party tools and functionality to enhance your experience on  These features/functionalities may include external sites or web apps that may collect information from you. We do not control third-party apps/sites and we are not responsible or liable for the information or use of information collected through these apps or sites. You should consult their respective privacy policies for information about their practices.

Purposes and Legal Bases for Our Use of personal data

We do not sell your personal data – such as your name and contact information – to third parties to use for their own marketing purposes. We only collect information for the following legitimate purposes:


User Communication Management and Maintenance:

to create your subscription, validate that you are a real person, establish communication and transmit appropriate content as described.


Responding to Inquiries or Support Request:

to provide and operate services that all us to communicate with you about your use of our site, respond to your inquiries, provide troubleshooting, fulfill your requests, process complaints and inquiries, provide technical support, and for other visitor needs.


Marketing and Promotions:

for direct marketing and promotional purposes. For example, we may send you newsletters, special offers or promotions, and contact you about Copacetic products or information we think may interest you. If you are located in a jurisdiction that requires opt-in consent to receive electronic marketing messages, we will only send you such messages if you opt-in to receive them. As explained above, we do not use general visitor session data for direct marketing purposes.


Analytics and Improvement:

To better understand how users access and use the sites, and for other research and analytical purposes, such as to evaluate and improve the functionality and to develop additional products, services and/or features. While we may collect and analyze usage data (e.g., storage size used, access logs, etc. and content metadata such as device types, tags, etc.) related to our visitors, we do not access or read individual course content for these purposes.


Protect Our Legal Rights and Prevent Misuse:

To protect the site, prevent unauthorized access and other misuse, and where we believe necessary to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person or violations of this Privacy Policy.


Comply with Legal Obligations:

To comply with the law or legal proceedings; for example, we may disclose information in response to lawful requests by public authorities, including responding to national security or law enforcement disclosure requirements.


General Business Operations:

Where necessary to the administration of our general business, accounting, recordkeeping and legal functions.

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Return & Exchange Policy

For individuals in the European Union,


Our processing (i.e. use) of your personal data (as a data controller) is justified on the following legal bases:

Return & Exchange Policy

For individuals in the European Union,


Our processing (i.e. use) of your personal data (as a data controller) is justified on the following legal bases:

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